Terms and Conditions

moxvik™ · Purchase Terms

Terms and Conditions

Terms governing product information, purchases, payment, delivery, stationery use, returns, promotions and customer responsibilities through moxvik.com.

Purchase Information. By submitting an order through moxvik.com, you acknowledge that your transaction is subject to these Terms and Conditions and the other policies available through the store.
01

Scope

moxvik™ is operated by Guangzhou Chenlin Machinery Equipment Co., Ltd. These Terms and Conditions apply to purchases made through moxvik.com.

02

Product Information

We make reasonable efforts to present product descriptions, photographs, dimensions, materials, colors and included components accurately.

03

Colors & Measurements

Minor visual or dimensional differences may occur because of photography, screen settings, manual measurement, production tolerances and material characteristics.

04

Writing Products & Paper

Ink performance, tip feel, paper compatibility and writing results may vary according to product type, writing pressure, paper surface and individual use.

05

Orders & Acceptance

Orders may be reviewed for payment verification, inventory availability, shipping information, suspected fraud or pricing errors.

06

Pricing & Payment

Product prices, shipping charges, discounts, applicable taxes and final order totals are displayed before payment is submitted.

07

Processing & Delivery

Orders are generally processed within 1–2 business days. Estimated U.S. carrier transit is generally 7–15 business days after shipment.

08

Returns & Refunds

Eligible products may be returned within 30 calendar days after confirmed delivery, subject to the Return & Refund Policy.

09

Promotions

Promotional offers may have expiration dates, eligibility requirements, minimum-purchase requirements, exclusions or usage limits.

10

Customer Responsibilities

Customers are responsible for reviewing product information, entering accurate delivery details and using products according to their intended purpose.

11

Prohibited Transactions

Fraudulent purchases, unauthorized payment use, promotion abuse or other unlawful activity are prohibited.

12

Intellectual Property

moxvik™ branding, original website text, graphics, photography and layouts may be owned by or licensed to Guangzhou Chenlin Machinery Equipment Co., Ltd. or applicable rights holders.

13

Third-Party Services

The store may rely on Shopify, payment providers, carriers, fulfillment providers and other third-party services.

14

Consumer Rights

Nothing in these Terms is intended to exclude legal rights, guarantees or protections that cannot lawfully be excluded or limited.

15

Changes to These Terms

We may update these Terms to reflect operational, technical, business or legal changes. The current version will be published on this page.

BUSINESS INFORMATIONmoxvik™
Guangzhou Chenlin Machinery Equipment Co., Ltd.
Huang Guojing
moxvik.com
REGISTERED BUSINESS ADDRESSRoom 202, No. 5, Lane 4, Shipai Panci Street, Tianhe District, Guangzhou, Guangdong, China
CUSTOMER SUPPORTservice@moxvik.com
13538098819
8:00 AM – 10:00 PM Daily
© 2026 moxvik™. All Rights Reserved.