Shipping Policy
Information about order processing, estimated delivery, tracking, split shipments, delays, address accuracy and package support.
Order Processing
Most in-stock orders are generally processed within 1–2 business days after payment authorization.
Shipping Methods & Charges
Available shipping methods and applicable charges are displayed during checkout before payment is completed.
Estimated United States Delivery
For supported U.S. destinations, estimated carrier transit is generally 7–15 business days after shipment.
Fulfillment & Shipping Origin
Orders may be fulfilled through appropriate inventory locations, logistics providers or fulfillment partners depending on availability and destination.
Tracking Information
When tracking is available, shipment information may be provided after dispatch. Initial carrier scans may take some time to appear.
Split Shipments
Orders containing multiple products may occasionally ship separately and arrive at different times.
Delivery Delays
Weather, carrier operations, holidays, peak periods, transportation interruptions and remote destinations may affect delivery timing.
Missing or Delayed Packages
If tracking appears stalled for an extended period or an order is significantly outside the estimated delivery range, contact Customer Care.
Shipping Address Accuracy
Customers are responsible for providing complete and accurate delivery information. Contact us promptly if an address error is discovered.
Failed or Refused Delivery
Additional costs may apply where delivery fails because of incorrect customer information, refusal or repeated unsuccessful delivery attempts, where permitted by law.
Product Packaging
Stationery products may be packed according to their size and construction. Keep packaging until you have confirmed that the order and included components arrived correctly.
International Orders
Where international shipping is available, delivery times vary by destination and carrier. Customs duties, taxes or other local charges may apply unless otherwise stated.
Guangzhou Chenlin Machinery Equipment Co., Ltd.
Huang Guojing
moxvik.com
13538098819
8:00 AM – 10:00 PM Daily